Frequently Asked Questions

We use carefully selected leather and materials based on the jacket design and collection. Product-specific material details are provided on each product page.

Please check the individual product description for the exact leather and material specification. If you need additional information before ordering, contact our team.

We aim to represent every jacket as accurately as possible. Because leather is a natural material, slight variations in texture, grain, and color may occur.

Use the size guide available on the product page and compare your body measurements with the measurements provided. If you are unsure, contact us before ordering.

Yes. Select the Made to Measure option where available and provide your measurements. We will use them to create your jacket according to your requested sizing.

You can place your order and provide your measurements afterward. Our team can guide you on the measurements required before production begins.

Yes. Layzal provides separate men's and women's sizing information where applicable. Always check the size guide shown on the product page before ordering.

Yes. We accept custom leather jacket requests. Depending on the design, you may be able to customize the leather, color, sizing, hardware, lining, and other details.

You can send us reference images, sketches, or design ideas. Our team will review your requirements and confirm what can be produced before you place the custom order.

Visit our Custom Leather Jackets page and send us your requirements, including your preferred design, color, measurements, and any reference images.

Customization options depend on the jacket and requested design. Contact us with your requirements and our team can confirm the available personalization options.

Available payment methods are displayed securely at checkout. The options available to you may depend on your country and checkout method.

Contact us as soon as possible. If production or order processing has not started, we may be able to accommodate certain changes. Changes cannot be guaranteed once processing or production has begun.

Once your order has been dispatched, you will receive shipping or tracking information using the contact details provided with your order.

Yes, we ship to multiple international destinations. Shipping availability, rates, and delivery options are shown at checkout where available.

Delivery time depends on the destination, product availability, customization requirements, and shipping service. Estimated information is provided during the ordering process where applicable.

Yes. Custom and made-to-measure jackets require additional production time because they are prepared according to your specifications.

Where tracking is available, tracking information will be provided after your order has been dispatched.

Import duties, taxes, and customs requirements can vary by destination. Please review our shipping policy and your country's applicable import requirements before ordering.

Return and exchange eligibility depends on the item and circumstances. Please review our current Return & Refund Policy for complete conditions and instructions.

Because personalized products are produced according to customer-selected specifications, different return conditions may apply. Please review the applicable policy before placing a custom or made-to-measure order.

Contact Layzal as soon as possible with your order number and details of the issue. Providing clear photos where relevant can help our team review your request.

Keep your jacket away from excessive moisture, direct heat, and prolonged sunlight. Store it on a suitable hanger in a cool, dry place and use leather-care products appropriate for its specific leather type.

Leather jackets generally should not be machine washed. Professional leather cleaning is recommended when deeper cleaning is required.

Yes. We work with retailers, brands, boutiques, distributors, and other business customers requiring wholesale leather jackets.

Yes. Layzal offers private-label and white-label options for eligible B2B orders, including customization of products and branding based on the project requirements.

Yes. Branding options can include your brand labels, tags, and other customized elements depending on the order requirements.

Visit our Wholesale Leather Jackets page and submit your business and product requirements. Our team can then provide information relevant to your requested quantity, designs, customization, and production needs.